Payment

No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order ID that is immediately emailed to you after you make your reservation.

Please contact us to get the latest information on your desired trip.

Preparation

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable

Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water.

Reservation

Cancellation of bookings must be notified to us by letter or email by the party leader as soon as possible. Your notice of cancellation will only be effective when it is received in writing by us.

Period Cancellation Charge (% of Total cost)
30 days or more 5%
15 – 29 days 25%
6 – 14 days 50%
5 days to the day of departure 100%

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

You may transfer your place to someone else (introduced by you) if you are prevented from traveling, providing we are notified not less than 2 weeks before departure and subject to the practicality of changing certain bookings made in your name. All costs and charges incurred by us and/or incurred or imposed by any of our suppliers, as a result, must be paid before the transfer can be affected. Any overdue balance payment must also be received.

Weather

We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.